Shipping & Delivery

SHIPPING POLICIES

iBrilliantArt.com only offers hand-painted paintings or calligraph for sale from our website. When you place an order online, all in-stock oil paintings are shipped from our facility within 72 hours. On the day your order is shipped, we will promptly contact you by e-mail with a tracking number and method of shipment. In the event we are temporarily on holiday, please allow us to ship out your order when we are back.

ORDERS SHIPPED TO DESTINATIONS IN CHINA MAINLAND

All orders shipped to destinations within CHINA MAINLAND enjoy FREE SHIPPING for framed or unframed paintings. Once your order is shipped, you will receive a tracking number by e-mail, which enables you to easily track your shipment and be aware of the actual day your order will arrive to your door.

Any orders that contain framed items that are too large will incur oversize shipment fee, since these shipments must be secured to a pallet to prevent damage. One of our customer service representatives will contact you after you place your order to collect the oversize fee.

Please note that orders to places outside Mainland are subject to the same shipping policy that applies to international destinations.

ORDERS SHIPPED TO INTERNATIONAL DESTINATIONS

All orders shipped to international destinations enjoy FREE SHIPPING for unframed paintings or calligraphies rolled in a shipping tube. For any orders containing framed paintings or calligraphies, iBrilliantArt.com will pay 50% of the shipping and handling charges. To determine your 50% co-pay, you may contact us in advance of placing your order for a shipping quotation, or if you prefer, a staff member from our shipping department will e-mail you the exact shipping and handling cost after you have placed your order. Once your order is shipped, you will receive a tracking number by e-mail, which allows you to easily track your shipment and be aware of the actual day your order will arrive to your door.

Please note that international orders may be subject to customs charges, including import duties and taxes. These charges are the responsibility of the customer and are not included in our prices or shipping charges. When ordering from iBrilliantArt.com you are considered the importer of record and must comply with all the laws and regulations of the country where the goods are being received. Please note at this time we are not accepting orders from any country located in the European Union.

ORDERS FOR FRAMED PAINTINGS/h2>

Framed paintings or calligraphies are ready to hang. It includes all hanging hardwares and supply you with gallery-quality hooks to nail into your walls. When you receive your shipment, simply take the framed paintings or calligraphies out of the box and hang them on your wall.

It is important to note that our extreme attention to detail in packing and shipping framed paintings is unparalleled in the art industry. Our customers regularly send us testimonials that include compliments on how professional their shipments were packed and boxed by our shipping staff. Please be assured that our expert shipping department uses only the latest packaging technology to make certain your shipment arrives to your door safe and most importantly, damage-free.

TRANSIT TIME FOR SHIPMENTS WITHIN CHINA

It usually takes around 2 ~ 5 days for shipment within China. Please note that it doesn't count holidays in.